Refund and Returns Policy

Effective Date: May 9, 2025
Website: abrahamtransport.shop

At Abraham Transport, your satisfaction is our priority. If you are not fully satisfied with your purchase, we’re here to help. Please review our policy below for returns, refunds, and replacements.

1. Return Eligibility

To be eligible for a return, your item must:

  • Be unused, in original condition, and in original packaging

  • Be returned within 30 days of delivery

  • Include proof of purchase (order number or invoice)

2. Non-Returnable Items

We do not accept returns on the following:

  • Items marked as final sale

  • Gift cards

  • Used, damaged, or altered items

  • Items without original packaging

3. Damaged or Defective Items

If you received a damaged, defective, or incorrect item:

  • Please contact us within 7 days of receiving your order

  • Provide clear photos and a description of the issue

  • We will offer a replacement or full refund at no extra cost

📧 Email us at: support@abrahamtransport.shop

4. Refund Process

Once your return is received and inspected, we will:

  • Notify you via email

  • Approve or reject your refund based on item condition

  • If approved, issue a refund to your original payment method

  • Refunds may take 5–10 business days to appear in your account

5. Return Shipping

  • You will be responsible for return shipping costs, unless the return is due to our error (e.g., damaged or incorrect item).

  • We recommend using a trackable shipping service to ensure safe return.

6. Late or Missing Refunds

If you haven’t received your refund:

  1. Check your bank or credit card statement again

  2. Contact your payment provider — it may take time before a refund is posted

  3. If you’ve done all of the above and still haven’t received your refund, contact us at:
    📧 support@abrahamtransport.shop

7. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us with your order details.

8. Cancellations

Orders can be canceled within 12 hours of purchase. After that, orders are processed and cannot be canceled.

Need Help?

We’re here to assist you with any questions or concerns.
📧 Contact us: support@abrahamtransport.shop